Interviewed on 16 Apr 03
Alex Plant, Senior Marketing Manager
SWsoft is an advanced server and networking software company that develops highly-scalable operating environments for standard Intel-compatible servers. SWsoft provides end-to-end solutions and services for hosting service providers such as internet data centers, application service providers, managed hosting providers and hosting providers. SWsoft’s products deliver powerful, comprehensive solutions that can help data centers automate management and accelerate operations to the speed of the network.
Our products include Virtuozzo, the power behind HSPcomplete, a automated solution that solves the full-lifecycle of a Web hosting business.
SWsoft, Inc. created the most advanced automated solution for Web hosting companies. By creating forward-thinking technologies like Virtuozzo, which allows the entire data center to be managed as a single resource and supports upwards of a thousand virtual environments on a single, Intel-based server, and HSPcomplete, which providing flexible and customizable tools that meet the full-lifecycle needs of a Web hosting company, SWsoft is bringing mainframe-like functionality to x86 architecture and empowering Web hosting companies to better manage and control their hosting business.
What unique selling points do you offer?
We are a hosting automation company. None of our competitors has as complete an offering as we do – Virtuozzo allows Web hosting companies to support hundreds of virtual environments (VEs) on a single, physical server, and HSPcomplete provides the most complete set of tools available in the Web hosting industry. Our ideas spawned from brilliant engineers with the HSP in mind.
Describe the services you offer?
Web hosting companies of tomorrow will need to offer a wide range of service plans, value-added services and other options and affordably find ways to scale their business. HSPcomplete provides the answers to questions that have yet to be asked.
Describe your target market?
Web hosting companies that want to reach out to the 8.3 million new SMB market.
How is your company planning for the future?
We will have helped the majority of HSPs to automate their business, expand their businesses and ultimately reach profitability. With the brainpower employed at SWsoft, we will have seriously advanced our products and service offerings to include things that we cannot even fathom today. We’re that good.
What benefits can you offer your customers?
Because our hosting solution was designed with the HSP in mind and offers an affordable and easy way to automate their business, maximize control over the data center and will make their life easier.
How do you support your customers?
SWsoft offers a variety of support services to meet your unique needs. In addition to standard support in your first year, we offer two advanced support plans as well as per-incident support. If you are already a SWsoft customer, please ask your sales representative for access to our secure support site. There you can find a wealth of technical information about our HSPcomplete product line and you will be able to search through our knowledge base and frequently asked questions archives.
