Interviewed on 21 Jan 10
Brad Rouhana, Sales Director
Opality is a Hosted Microsoft Exchange provider allowing BlackBerry integration.
We are Microsoft Gold Certified Partners and BlackBerry Alliance Members.
Month to Month, No Installation costs.
Get the benefit of Microsoft Exchange with all the extras included such as, Anti Spam, Anti Virus, Outlook Web Access, Licences.
What unique selling points do you offer?
A hosted solution that is nimble enough to offer clients a customised integrateable solution.
Describe the services you offer?
We offer a Hosted platform for Microsoft Exchange with BlackBerry Exchange Servers that have been integrated simply and easily.
Our Opality Vault Service is a compliance tool whereby any mail sent/received from a DNS is stored and compressed allowing for accurate searching from Admin should the need arise. Compliance.
Describe your target market?
Our clients are primarily SMEs who havent had the budget to install their own Exchange servers- luckily our prices are month to month so fully scalable and managable without the need for capex costs.
Our solution is also simple enough to resell/ whitelabel for IT companies.
How is your company planning for the future?
Opality is always looking at future products/ technologies to enhance our product offerings or improve our offerings. No company can pretend to be able to plan completely for the future with technology changing so quickly, our plan is to continually upskill our team and keep abreast of latest solutions.
What benefits can you offer your customers?
Our biggest benefit is the ability for our clients to increase their staffs efficiencies, through the use of Share Calendars, Contacts, Tasks. There are no more availability issues, Remote workers are able to prioritise outside of the office of their tasks, no more running into the office for tasks to be completed- mobility is key.
How do you support your customers?
We have a phenominal turn around time, typically once a client has been provisioned on our platform its job done. From a piece of mind for our clients we offer SLAs to ensure we exceed any queries they may have.
