Interviewed on 11 Jan 10
David Farache, Vice President
Fortune3 is a leading ecommerce hosting and shopping cart software provider. The award-winning shopping cart software, coupled with a heavily secure and efficient ecommerce hosting service make Fortune3 a great selection for companies that are serious about taking their ecommerce sites to the next level.
Since 1998, tens of thousands of businesses have turned to the experienced professionals at Fortune3™ for their Ecommerce solutions. Taking the guesswork out of back-end Ecommerce, Fortune3™ has developed a keen understanding of the needs of our clients. The company has built its reputation through their clients' trust and faith, the software's flexibility and customizable solutions, and the responsiveness of Fortune3's professional team. This innovative way of thinking keeps businesses returning year after year for continued advice.
What unique selling points do you offer?
We provide a full service for businesses that want a serious and professional ecommerce solution. We are not just another hosting company, our company specializes in ecommerce hosting, and provides a full solution that includes our extremely intuitive shopping cart software, which has thousands of features that make the online business cycle easier and more efficient than most others in the market.
Describe the services you offer?
We offer a range of ecommerce services. First and foremost, is our shopping cart software coupled with our ecommerce hosting service. This service includes full customer support via telephone / online chat / and email. Other services we offer include Search Engine Optimization, custom Web and graphic design for ecommerce sites, merchant accounts and gateways (payment processing), custom ecommerce programming, additional SSL Security Certificates, and pay-per-click account setup and management.
Describe your target market?
Our target market is any small, medium, or large business who wants to take their online business to new heights, or anyone who is thinking about starting an online store. Our services are fit for businesses of all types, in any part of the world.
How is your company planning for the future?
Through an endless evolution of our software and service, Fortune3 hopes to achieve a platform that businesses can count on for their entire business selling and fullfilment cycles, whether they are online or offline sales. Fortune3 combines all company sales into one system that includes everything that is needed to managed the business, all via the Internet.
Fortune3 has risen to the many challenges of the technology and software industry, and remains strong and passionate about the future.
What benefits can you offer your customers?
We provide our customers with endless benefits, starting with our reliable and efficient ecommerce hosting service. This service comes complete, with full access to unlimited email accounts, unlimited domain names, unlimited bandwidth and unlimited disk space, an SSL to protect sensitive data being transmitted, included Search Engine Optimization and submission, and our state of the art shopping cart software that allows businesses to easily set up and fully manage their online business.
How do you support your customers?
We provide all of our customers and trial users with free, 24 X 7 customer and technical support. Our support staff is available via live chat, telephone, and via our email ticketing system (helpdesk). There is no extra charge for support, and our support staff is both friendly to our much valued customers, and highly knowledgeable.
