Interviewed on 14 Sep 09
P Meyden, Sales Manager
Fescalo Online Business Software is an online ‘browser-based’ administrative application for Customer Relationship Management (CRM), contract- and subscription management, ordering, fulfillment and invoicing.
Fescalo is easy to use, fast, secure and platform/web-browser independent and offers a cheap and complete solution for all your business administrations and processes. Now you can access your data from any place and any time, and unlock the potential of your company.
Fescalo is inexpensive and is offered for a monthly fee. You will never have to worry again about installations, software updates, viruses and daily backups. Migration to Fescalo is therefore easy and free of risks.
Discover the potential for your company and visit us at www.fescalo.com to learn the benefits of online business software and to try the free demo version today.
www.fescalo.com
What unique selling points do you offer?
Fescalo is a fully browser based application, yet provides a high quality user interface. Many web based solutions offer an unsatisfactory user experience, particularly compared to regular desktop software. Fescalo offers a modern professional and intuitive interface in any web browser but with all the features and benefits of traditional stand-alone applications.
Describe the services you offer?
CRM, Contract Management, Subscription Management, billing services.
Describe your target market?
a) Magazine subscriptions.
b) Support contracts.
c) Software services.
d) Club contributions (e.g. sport, rotary).
e) Music and book club membership.
f) Hosting contracts and services.
g) Phone subscriptions.
h) Management of rentals (renters).
i) Security companies.
How is your company planning for the future?
Fescalo is developed to work alongside in various countries or regions. Nowadays many companies have departments or business units in one or more regions and it is thus essential to merge various local methods and customs into one system. Some examples: language settings, currencies, payment methods, reminder letters etc.
What benefits can you offer your customers?
One of the hallmarks of browser based software is that it can be used for both internet and intranet, making the application accessible from any place at any time, thereby offering a flexible business environment. Online software can be used for many functions and business processes amongst CRM, Contract Management, Rental Management, Document Management, Invoice Management etc. Examples of such online modules can be found at www.fescalo.com.
How do you support your customers?
- Support Forum
- Direct email
- Telephone
- on site visit