Interviewed on 16 Jun 10
Kimberly Kelley, Director, Marketing & Strategic Relationships
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on OpSource's expertise, experience and agility to operate high-availability, business-critical hosting environments. Our industry-leading Application Operations service goes beyond traditional hosting by providing application management, change management, performance management and application optimization. OpSource Cloud™ is the first cloud to bring together the flexibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70
Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in California, Virginia, UK, Ireland, and India. For more information, please visit www.opsource.net.
What unique selling points do you offer?
Enterprise Cloud featuring private layer two networks, ability to create sub-administrators with role-based permissions, 100% SLA including sub-millisecond access times between systems, Cloud Files storage with encryption in-flight and at-rest. Managed Hosting going beyond traditional hosting with Application Operations. Application Operations has a team of 24x7 technical experts going above the OS to provide application, change and performance management, as well as application optimization.
Describe the services you offer?
Managed Hosting, Application Operations (application, change and performance management, as well as application optimization) and Business Operations (Billing CLM, Analytics, End-user Support)
Cloud Hosting (Cloud Networks, Cloud Servers, Cloud Files Storage)
Describe your target market?
SaaS ISVs, Telecoms, Distributors & Resllers, Consultants & Developers
How is your company planning for the future?
Building out a robust channel
What benefits can you offer your customers?
There are many benefits to partnering with OpSource
How do you support your customers?
Staffed 24x7x365; Phone support and rich online community; http://www.opsource.net/content/customer-support
