Interviewed on 2 Dec 08
Paul Phillips, President
As with most business ventures, Blesta originated out of a perceived need. Commercial billing software has been largely clunky, inefficient, and insecure. Blesta aims to improve productivity and increase efficiency in the web hosting market while at the same time providing unparalleled support to developers and users.
Blesta is a product of Phillips Data, Inc., started in December of 2000 and incorporated in 2008. The company has a background in web hosting and has shifted significantly toward software development in recent years.
What unique selling points do you offer?
Our attention to detail, our focus on productivity, our support for developers.. and, phone support. Yes, we have a phone!
Describe the services you offer?
Web hosting in itself is a service that thousands of companies provide. It's an ever changing industry as we can see with the current growth in grid/clustered hosting and technology. Companies that focus on creating a good customer experience through excellent service will distinguish themselves from those that *just* provide web hosting.
Describe your target market?
Small to medium sized hosting companies and companies that focus on reselling software licenses.
How is your company planning for the future?
The leader in hosting billing software.
What benefits can you offer your customers?
Simple. We support developers like nobody else. Both client and admin interfaces are fully templatized valid W3 compliant xhtml/css and easily branded. Our API allows for tight integration into other applications and processes. We answer the phone.
How do you support your customers?
Email, ticket, phone, and instant messenger.
