Interviewed on 11 May 10
Mike Carpenter, Sales Manager
CariNet is a leader in cloud hosting with a wide variety of cloud offerings to supplement our “traditional” dedicated servers and server clusters. At CariNet, our vision of success is what drives us. We constantly strive to improve our business through new designs, process automation, and by staying a few steps ahead of the competition. While our focus is trained on the future and on supporting a global base of customers, we endeavor to never lose sight of what made us the premier solution provider we are today. We’ve hosted the world for over a decade. We build, own and operate all of our datacenters and facilities in the United States and are capable of handling customers and demands of any size. CariNet offers public and private cloud hosting from a single virtual server to complete enterprise network virtualization. CariNet is a partner with 3tera providing AppLogic Cloud OS and we are the only hosting provider with a Premier Membership in the Intel® Channel Partner Program.
What unique selling points do you offer?
While there are plenty of server and/or cloud hosting companies out there, CariNet excels in clustering and clouds. We work hand in hand with all of our customers with the realization that we are partners. We start every working relationship with the full knowledge that if our customers don't succeed, neither will we, whereas when our customers grow, so do we. We are all on a first name basis. Additionally, we always offer the latest technology available as well as HSRP and mult-gig uplinks. We have sister companies and partners that provide services including website and application development as well as system administration. If you need something that is not on our website, just ask.
Describe the services you offer?
Primarily we offer public and private cloud hosting, dedicated server and cluster hosting.
Describe your target market?
Small to medium businesses.
How is your company planning for the future?
In numerous ways that we will not mention until we launch the new services. However, I can tell you the most recently completed project. CariNet is wrapping up our most recent project with Intel, Blade, 3tera and Chelsio. We have achieved never before seen cloud performance using the brand new Intel Hyper-threaded hex-core CPUs, and 48 of the world's first SATA III (6Gbps) Solid State Drives with all of the servers on a 10Gig backbone. If you want to imagine how fast this cloud is, picture a system administrator wearing a racing helmet at his workstation.
What benefits can you offer your customers?
Personalized partnership that other companies talk about but usually fall short of. CariNet does not require our customers to beat through layers of uninspired support staff to reach someone who can and will follow through to a resolution. Our customers can talk directly with the top of every department and even our president.
How do you support your customers?
CariNet supports our customers as the partners that they are. We are available 24/7/365 via phone, chat, email and our case system. We usually assist in the testing and development of all of our customers' projects. Everyone is a parter at CariNet so we will succeed and grow together.
