Interviewed on 2 Dec 09
Brandon Dyck, Account Executive
What unique selling points do you offer?
Robson Communications Inc. being a Canadian based hosting provider, allows us to maintain our customers privacy as mandated by the Canadian Privacy Act. Locating your systems within Robson’s Canadian facilities prevents them from being subject to the scrutiny of the Patriot Act, keeping your data yours and yours alone.
Describe the services you offer?
Services from Robson Communication start with our Shared Hosting packages, reliable VPS solutions, and range all the way up to our customizable dedicated systems with the equipment of your choice. Let us manage your infrastructure while you focus on your core competency: your business.
Describe your target market?
Our focus has always been on the business customer. With our Shared Hosting packages we can offer the volume services that our small business customers require without taking attention away from our medium-enterprise clientele.
How is your company planning for the future?
Our positive outlook and ability to weather the storm that was 2008-2009, we’ve put ourselves in the position to grow rapidly and be able to maintain that growth as it happens. Our internal infrastructure is designed to allow us to scale accordingly.
What benefits can you offer your customers?
Our best of class network infrastructure, redundant architecture and 100% guaranteed uptime all while maintaining exceptional customer support. This along with our persistent, pro-active approach in resolving any issues before they happen. We regularly inform our customers of any issues they may have even before they’ve become aware of it themselves. We are always working to make your business run smoother.
How do you support your customers?
We strive to provide our customers with the best hands-on service experience. Our 24/7 staff is there to help when you need them most. Robson Communications Inc. does everything we can to instill a professional and courteous attitude amongst all our staff while getting the job done.